This role is part of TPF Deployment team and will collaborate with other Membership program builders, operators and developers to create a business solutions for clients based in overseas.
1.1 Receive client’s requests & build up the membership program
- Evaluating client’s program, analysing and anticipating requirements for build into internal system;
- Documenting requirements and submitting them into Build request to IT;
- Conducting tests and communicating the results to sales team & clients;
- Managing Build progress to ensure the success of the program launch within the allowed timing;
1.2 Maintain the membership program
- Managing Daily requests and SLA Operations;
- Managing Inventory and Users;
- Analysing and answering queries from sales/clients/ warehouse;
- Identifying causes, effects, solutions when errors occur and fixing errors as well as implementing solutions;
- Handle others tasks assigned by Team leader/Manager;
Location: Unit D3-1, 3rd floor, Standard Factory D, Lot Va.04b located on Road 24 & 17, Industrial Park within Tan Thuan Export Processing Zone, Tan Thuan Dong Ward, District 7, Ho Chi Minh city
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Professional skills/ knowledge:
- Have background in Business Administration, Finance or IT;
- Have knowledge about programming and data structure;
- Be proficiency in MS office: Word, Excel (Table, formulas and pivot table), Power point and Outlook;
- Be a great communicator in English;
- Be a detail-oriented and goal-driven person;
- Ability to communicate effectively and efficiently within the team and business stakeholders;
- Ability to work under pressure and driven results for ad-hoc request in short notice;
- Ability to follow process, prioritize tasks and manage time effectively;
- Ability to remain effective when faced with changing tasks, responsibilities or people;
Desirable skills:
- Understanding of relational databases;
- Ability to read and write SQL statements;
3. What do you get?
- Attractive salary and lunch allowance 1.2mil/month
- Insurance according to labor code and health-care insurance
- 13th month salary
- Internal sport clubs and other activities (Happy Friday, Team building, Christmas party)
- Opportunity to work directly with team and clients in Australia
- International working environment with young and friendly colleagues;
- Great chance to develop your skills and competences, approach new knowledge with inner training, on board training;
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Good working conditions and benefits
Great chance to develop your skills and competences, approach new knowledge with inner training, on
International working environment with young and friendly colleagues
