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IT Infrastructure Manager

Công Ty Cổ Phần Y Khoa Hoàn Mỹ Feb 22, 2024 894 Lượt xem

  • Quy mô:

  • Địa điểm: Hồ Chí Minh

  • Ngôn ngữ: Tiếng Việt, Tiếng Anh

  • Lương: Đăng nhập để xem

  • ID: 23820

Mô tả công việc:

JOB SUMMARY:
In this impactful position with Hoan My Medical Corporation (HMC), you will work closely with fellow members of Hoan My IT and ensure the success of our smart hospital journey through resilient IT Infrastructure capabilities.

You will be hands-on and expected to get into the details for managing or performing work associated with developing, implementing, remediating, monitoring and continuously IT Infrastructure Services.

As IT Infrastructure Manager, you will:
• Manage a dedicated team of professionals to provide outstanding desktop and infrastructure support services for Hoan My and our network of Hospitals
• Ensure Hoan My runs on resilient IT Infrastructure designed and supported to industry best practice for OS, network, firewalls, systems, on prem and cloud services.
• Lead Projects and implement to a high quality in a fast-paced environment
• Design, test, implement and remediate secure infrastructure in close collaboration with HMC Cybersecurity.
• Conduct audits, evaluations and assessments, providing recommendations for the entire Hoan My network.

BAU Operations
 Manage day to day BAU activities related to infrastructure and desktop services
 Ensure high quality network, infrastructure operations, system incident troubleshooting and remediation for all Hospital and Clinics
 Ensure that tickets are processed within strict time frames and escalate incidents within defined timeframes
 Lead infrastructure and desktop projects as well as act as SME for other projects as required
 Identify and develop mitigation for issues or risks associated with assigned projects
 Manage and optimize Infrastructure and project budgets and forecasting
 Design, implement and support LAN / WAN networks, wireless networks, infrastructure solutions to meet Hospital requirements
 Provide server, network switch, firewall and routers operational support and management
 Assist in planning, design, hardware implementation, software, network and telephony capabilities
 Develop operating, installation, and upgrade procedures for systems, hardware, network, security, storage and software
 Management of backup and restore process for all servers and application in Hoan My Hospitals and Clinics
 Perform periodic network assessments and network/systems security audits
 Plan and deploy patches update/upgrades for network devices and servers as per security recommendations
 Ensure uptime and operational SLA targets are met for servers and network systems
 Provide security remediation for all vulnerabilities as identified by Cybersecurity through Pentest, VA Scan, News, Microsoft Patch Tuesday, etc.
 Test all changes to networks, hardware, software, and hosted applications
 Maintain the necessary project plans and documentation of all system builds and modifications
 Security policy implementation and monitoring for threats
 Site reliability testing
 Storage management, including both local storage hardware and cloud storage systems
 Ensure quality management of VMware virtualization environment
 Support Hospitals / Clinics to rollout and adopt new applications and services
 Support HMC IT Application team and ensure data load (ETL/ELT) completes successfully for Hospital applications to UDB on Azure
 Be responsible for training, technical guidance and support for IT Infrastructure Teams at Hospitals / Clinics

Infrastructure Documentation, Governance and Best Practices
 Manage, develop, implement, and review industry-standard IT Infrastructure frameworks, policies, SOP, standards and best practices
 Document current hardware and network environments, including servers, PCs, IT security and network systems, videoconferencing and telephony
 Ensure that all IT services are compliant with agreed quality, performance and customer experience standards; or have realistic plans in place to address areas requiring remediation
 Documenting and disseminating security guidelines for common security issues, remediation mentorship, and security technology baselines
 Ensure that all IT services are compliant with HMC Cybersecurity standards; or have realistic plans in place to address areas requiring remediation
 Provides advice, counsel and support on infrastructure matters and recommended solutions for applications.
 Work with relevant teams to establish DRP (Disaster Recovery Planning) and BCP (Business Continuity Planning) and align with business need
 Maintain subject matter knowledge, identify and monitor environmental and industry trends; current and emerging technologies and issues; and related legislative, legal and statutory changes

IT Vendor and Partnerships
 Maintain relational vendor and supplier partnerships
 Manage outsourced vendors that provide infrastructure functions for compliance with Hoan My security policies / processes / standards
 Oversee and contribute to product evaluations, service selections and tender assessment in accordance with Procurement Office procedures
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Required Technical Skills
 At least 3-5 years of experience as infrastructure IT Manager
 Leadership experience and management of a team of professionals
 Strong understanding of infrastructure best practices.
 Solid background in TCP/IP, Wi-Fi and firewall, Cisco Switch, familiar with VLAN, DMZ, VPN, LAN/WAN, DNS, NGINX
 Server and network equipment support and monitoring skills
 Active Directory, Microsoft Exchange Online, VMware Virtualization management
 Experience in Infrastructure design and implementation
 Familiarity with various operating systems (Windows, UNIX, LINUX) and databases MSSQL, MySQL, Azure-Data warehouse and ETL
 Familiar with Power Shell Script and basic code with Python language
 Fortigate / Palo Alto / Sophos Firewalls
 Experience in architecting on Cloud infrastructure: Azure, AWS, Private-Cloud

Preferred Technical Skills
 Experience in architecting on local Vietnamese Cloud infrastructure: HI GIO, Viettel and CMC
 Oracle / MSSQL Database: installation, backup and restore, DB migration, replication implementation
 Experience in VOIP and Call Center
 Other scripting languages
Required Background, Soft Skills and Mindset
 Keen interest in Cybersecurity and willingness to learn more
 Professional spoken and written Vietnamese and English
 Professional technical documentation skills in Vietnamese and English
 Be knowledgeable about (or capable to learn quickly) the healthcare sector and industry
 Information Technology qualification or equivalent discipline
 Clear understanding of the challenges of securing, maintaining IT in a distributed enterprise caliber MNC style environment
 Professional communication (oral, written, presentation), interpersonal and consultative skills
 Strong problem-solving skills and willingness to get the job done
 Work under high pressure, goal oriented, and inspired to perform both independently and as part of a team
 Has a critical mindset and able to smartly processes, ideas, etc., with the intention of improving the work and the team
 Ability to communicate technical concepts to technical and non-technical audiences
 Ability to formulate recommendations, present those recommendations and develop implementation plans
 Ability to influence and manage expectations with senior leadership in line with objectives of Hoan My IT
 Experience in controlling information technology project budget

Các Phúc Lợi Dành Cho Bạn

13th & performance bonus
Healthcare programme for Hoanmy's members.
Ongoing training programme
Thông tin công ty

Welcome to Hoan My. We are Vietnam’s leading private healthcare network. Hoan My is committed to excellence in clinical practice, education and research, providing first-rate care. Our healthcare network includes more than 2,800 operating beds across 15 hospitals and 7 clinics. Over our 24-year history, Hoan My has built a strong reputation for delivering affordable, high-quality, patient-centric healthcare. We take pride in striving to improve the quality of healthcare in Vietnam, contributing to the prosperity and wellbeing of our nation. Hoan My employs over 5,500 staff and accommodated over 3.8 million outpatient visits last year. Our Vision To become the national healthcare champion and most trusted healthcare brand in Vietnam. Our Mission Our mission is to advance the health and well-being of all Vietnamese people, through a network of innovative and integrated patient centric healthcare clusters in large cities. Visit our website at https://hoanmy.com/hoan-my-career for career opportunities.

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