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Technical Manager (Team Leader, Java)

Backbase • Jun 29, 2025 • 1842 Lượt xem

  • • •

  • Quy mô: 1000+ nhân viên

  • Địa điểm: Hồ Chí Minh

  • Ngôn ngữ: Tiếng Việt, Tiếng Anh

  • Lương: Đăng nhập để xem

  • ID: 23813

Mô tả công việc:

Remote/ Hybrid working environment:

The job in short

  • We are looking for a qualified Technical Manager to oversee and own a portfolio of customer accounts.
  • As part of a Customer Success Team you will work with the Customer Success Manager and Delivery Manager on multiple accounts to ensure that customers are successful in their digital transformation journey.
  • You are the key technical contact and advisor to our customers throughout their journey of implementing the Backbase platform.
  • As a Technical Manager, you should be a tech-savvy professional, able to explain technical details and requirements to a non-technical audience. You can hold your own in a technical discussion with developers as much as you can in a boardroom with a CIO. 
  • You should be able to provide technical, product, and business knowledge to ensure successful implementations of the Backbase platform and build lasting customer relationships.
  • Good English communication is required as you will be collaborating with APAC clients or managing solution architects in Local/APAC regions.

Meet the job

  • Use your technical and product expertise to define and drive our clients’ overall technical strategy.
  • Address all product-related queries on time with your product expertise and engaging different stakeholders within the Backbase organisation.
  • Travel to clients and build strong relationships with key stakeholders. You will be working closely with lead architects and C-level executives in our customers.
  • Become an internal advocate of the client and bring the voice of the customer into the rest of the Backbase organization.
  • You identify opportunities for the customer to have better product adoption, provide guidance on best practices for custom components, and help the client align their requirements with our R&D roadmap.
  • Work with our R&D organisation to provide customers' feedback and help identify potential new features or products (both on the functional and technical levels).
  • Analyze customers’ needs and suggest upgrades or additional features to meet their requirements.
  • Collaborate closely with the Technical Support, Product Engineering, and Project Implementation teams at Backbase to ensure successful implementations of the Backbase product.

Yêu cầu công việc

  • Overall experience of 10+ years and 5 years of Technical Management experience with solid technical background.
  • You have excellent written, verbal and presentation skills, particularly in conveying technical concepts in a way that is easy for an audience of various technical skills to understand.
  • You have a solid technical background with hands-on experience building and designing enterprise software. Experience with digital transformation projects in financial institutions are a plus.
  • You have experience with most of our technology stack: Java, Spring, Maven, Gradle, Angular, Kotlin, Cloud Deployments, Docker, Kubernetes and Swift. Having a cloud certification (e.g. AWS Certified Solutions Architect) is a plus.
  • You have a strong view on technical architectures and are able to collaborate with product engineering teams to provide solutions to the customers.
  • You are an advocate for Agile methodologies and are able to explain its pros and cons to steer stakeholders in the right direction.
  • You hold a BSc/MSc degree in Computer Science or relevant field.
  • You are fluent in English. 

Tại sao bạn sẽ yêu thích làm việc tại đây

  • Remote working environment . 
  • Competitive Pay 
  • Drive Strategic Technical Deliveries for Banks in APAC
  • Mitigate Technical Risk  and Identify Improvements
Tags:
Core Java
Thông tin công ty
Backbase

3 việc làm

Backbase is a fast growing fintech software company Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world.We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financial institutions the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business.Backbase-as-a-Service was created so banks could increase innovation and decrease IT overhead. With it, banks have access to the entire suite of the Backase catalogue, automatic updates, early access to new features and 24/7 management.

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