Provide helpdesk support and resolve problems to the end user’s satisfaction
Work closely with NYO and Global IT teams to manage the Office server.
Assist with onboarding of new users; ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
Install, test and configure new workstations, peripheral equipment and software
Maintain inventory of all equipment, software and software licenses , paper , accessories etc.
Manage PCs, printers , cameras, projector setup and deployment for new employees using standard hardware, images and software
Perform timely workstation hardware and software upgrades as required
Perform data back-up periodically
Maintain all machines in good condition
Infrastructure documentation
Special project as assigned
Xem toàn bộ Mô Tả Công Việc
Yêu Cầu Công Việc
Teamwork, can work under pressure
Experience with storages such as Synology, QNAP.
English is a must
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