Your Responsibilities

As a senior member of a start-up team, you’ll need to be flexible when it comes to the tasks you perform and responsibilities you take on. Key to your success will be your skill in:

• Managing business analysis for internal development teams working on exciting projects with the potential to quickly snowball into global success stories
• Using publicly available ideas and information to drive the development and ensure the uniqueness of new products and improvements to existing products
• Communicating project specifications and implementation requirements to external customers and internal stakeholders via reports, timelines, graphics, and other formats
• Elicit and discuss requirements with stakeholders from the Client side
• Work closely with UI/UX designer on product usability, provide input, and verify results
• Analyze feature requests, verify with dev. team, define the scope of changes required taking to account the dependencies on the existing functionality
• Decompose the requirements to manageable level and transform them into form understandable by development team
• Create and maintain business and software requirements documentation
• Support the development team by communicating all the functionality-related details, perform Backlog refinement
• Facilitate Scrum ceremonies (Sprint planning and Backlog refinement)
• Effectively maintain project backlog and keep the requirements specification for new functionality up-to-date
• Being the key point of contact for our users in the UK and USA, as well as our developers in Vietnam
• Leading and motivating a team of Business Analysts based in Da Nang.

The role requires:

• Ability to communicate in fluent English
• Outstanding team leadership and mentoring skills
• A passion for solving challenging problems
• A curious mind
• Someone who’s great with people
• Excellent communication and customer service skills
• Excellent presentation skills
• Ability to think up creative solutions
• A knack for planning, organizing, and decision-making

Your qualifications:

This is a senior role with real potential for the right candidate to make a big impact from day one and every day in the business. As a result, we are looking for:

• 5 to 7 years relevant experience in a technology-focused business analyst role
• A degree in Information Technology, Business, or a related discipline
• Experience in project management/project coordination
• Experience with Scrum/Agile-based methodologies 
• Jira/Confluence experience
• Experience working in a fast-paced project environment and adaptability