Purpose
- Overall Ownership of delivery, by managing either in-house projects or through partners in defined timelines and budget.
- Must have good knowledge implemented Change Management and Vendor Management.
- Knowledge of QMS,ISO-9001 and successfully managed partners
Execution
- Reviewing the projects ( Partner Led or Inhouse) and engaging the respective HQ Businesses
- Facilitate and monitor projects based on lean tenets, tools usage and non linearity to improve productivity
- Publish and implement Quarterly business review with Partners
- Formulate value delivery framework and ensure that the value delivery ideas are conceived and implemented by every partner and also for in house projects
- Proactive review of projects on a weekly basis and be able to anticipate potential trouble and prevent it. Not just manage by exception.
- People supply chain: Plan for people supply chain and identify key positions on proactive basis.
Risk and Compliance
- Review the programs and projects objectively and ensure proactive risk and dependency management
- Identify compliance and 100% adherence to contract through qtrly audits
- BCP plan and conduct the frequent validation of compliance through call-tree and table top tests
- Create processes, tools, sustainable review mechanisms to ensure all types of contractual risk and ensure partners adherence on compliance are managed properly.
Yêu cầu:
Competencies :- What are the competencies required to play this role
- Business Acumen and business focus
- Strong analytical and problem solving skills.
- Strong communication and interpersonal skills to work effectively with teams
- Ability to work independently as well as in a team environment both with HQ and with Partners
- Readily adapts to change
- Delivery Excellence, Managed Services and Development projects experience
- People Management
- Customer engagement and relationship building
Results
- What are the Results this role should achieve (These are not Goals, but broad Results areas)
- Higher operational efficiency
- Value delivery demonstration
Empowerment
- What is the empowerment given to this role
- Governance at the partner/program to have continuous focus on partners, delivery and operations
- Take decisions at Program level to meet the targets of HQ Business
- Conduct QBRs for continuous evaluation of partners
- SPOC for HQ Business and Partners
Education & Experience
- Bachelor’s degree
- 10+ years of experience in Project management/Vendor Management with good knowledge in QMS systems
- Extensive experience in using Agile/Sprints & a product (MVP) centric design; Applying Devops (CICD) and automation throughout the program development and rollouts
- Ample onsite experience including stakeholder management
- Overall delivery operational experience (Demand and supply, resource fulfillment, financial process-internal-external)
- Drive Innovation within the team
- Strong team player, able to work effectively as part of cross-functional and distributed team. Experience in working with virtual team, is preferred.
- Helps the team achieve excellence in areas including quality, predictability, flow and velocity. Helps the team focus on daily and iteration goals in the context of team objectives.
- Effective analytical skills to grasp complexities and perceive relationships among problems, issues and solutions.
- Excellent Communicational skills (stakeholder management, negotiation, Facilitation, influencing) including strong skills in active listening to improve team effectiveness and performance.
- Exposure to Tools like JIRA is preferred.
- Experience in organizing and facilitating the scrum ceremonies. Expertise in SAFe Agile. Good Command on Java, Anugular & Microservices.
Chế độ:
- Salary up to $2000 and additional 3 months bonus for excellent performance (2PI bonus + 1 tet bonus).
- Company sponsored up to $ 1000 a year to participate in language or technology related training to improve your level.
- Benefit/remuneration package: 13th-month salary, health care (includes personal accident insurance and annual health check-up), annual leave, sick and child-sick leave package regulated by Vietnamese Labor law.
- Professional, dynamic, open minded, creative, supportive, friendly, and encouraged for feedback.
- Work opportunities around the world! Working holiday visa, au pair, hospitality, and more.
