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Technical Manager (Team Leader, Java)

Backbase

Ngày đăng: Oct 7, 2024

Tổng quan

  • Quy mô: 1000+ nhân viên

  • Oct 7, 2024

  • Tiếng Việt, Tiếng Anh

  • Đăng nhập để xem

  • Địa chỉ

  • Hồ Chí Minh , Hồ Chí Minh

  • 23813

Mô tả công việc

Remote/ Hybrid working environment:

The job in short

  • We are looking for a qualified Technical Manager to oversee and own a portfolio of customer accounts.
  • As part of a Customer Success Team you will work with the Customer Success Manager and Delivery Manager on multiple accounts to ensure that customers are successful in their digital transformation journey.
  • You are the key technical contact and advisor to our customers throughout their journey of implementing the Backbase platform.
  • As a Technical Manager, you should be a tech-savvy professional, able to explain technical details and requirements to a non-technical audience. You can hold your own in a technical discussion with developers as much as you can in a boardroom with a CIO. 
  • You should be able to provide technical, product, and business knowledge to ensure successful implementations of the Backbase platform and build lasting customer relationships.
  • Good English communication is required as you will be collaborating with APAC clients or managing solution architects in Local/APAC regions.

Meet the job

  • Use your technical and product expertise to define and drive our clients’ overall technical strategy.
  • Address all product-related queries on time with your product expertise and engaging different stakeholders within the Backbase organisation.
  • Travel to clients and build strong relationships with key stakeholders. You will be working closely with lead architects and C-level executives in our customers.
  • Become an internal advocate of the client and bring the voice of the customer into the rest of the Backbase organization.
  • You identify opportunities for the customer to have better product adoption, provide guidance on best practices for custom components, and help the client align their requirements with our R&D roadmap.
  • Work with our R&D organisation to provide customers' feedback and help identify potential new features or products (both on the functional and technical levels).
  • Analyze customers’ needs and suggest upgrades or additional features to meet their requirements.
  • Collaborate closely with the Technical Support, Product Engineering, and Project Implementation teams at Backbase to ensure successful implementations of the Backbase product.

Yêu cầu công việc

  • Overall experience of 10+ years and 5 years of Technical Management experience with solid technical background.
  • You have excellent written, verbal and presentation skills, particularly in conveying technical concepts in a way that is easy for an audience of various technical skills to understand.
  • You have a solid technical background with hands-on experience building and designing enterprise software. Experience with digital transformation projects in financial institutions are a plus.
  • You have experience with most of our technology stack: Java, Spring, Maven, Gradle, Angular, Kotlin, Cloud Deployments, Docker, Kubernetes and Swift. Having a cloud certification (e.g. AWS Certified Solutions Architect) is a plus.
  • You have a strong view on technical architectures and are able to collaborate with product engineering teams to provide solutions to the customers.
  • You are an advocate for Agile methodologies and are able to explain its pros and cons to steer stakeholders in the right direction.
  • You hold a BSc/MSc degree in Computer Science or relevant field.
  • You are fluent in English. 

Tại sao bạn sẽ yêu thích làm việc tại đây

  • Remote working environment . 
  • Competitive Pay 
  • Drive Strategic Technical Deliveries for Banks in APAC
  • Mitigate Technical Risk  and Identify Improvements

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Việc làm cùng công ty

Tổng quan

  • Quy mô: 1000+ nhân viên

  • Oct 7, 2024

  • Tiếng Việt, Tiếng Anh

  • Đăng nhập để xem

  • Địa chỉ

  • Hồ Chí Minh , Hồ Chí Minh

  • ID: 23813

  • Lượt xem: 1344

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