- Communicate, and analyze with Stakeholders to define clearly the business requirements of each user segment. Implement requirements but ensure it’s suitable and reasonable to satisfy the user demands/needs;
- Collaborate with other internal teams for cascading and/or escalations of merchants’M4B initiative-related concerns to execute service quality and risk management;
- Successfully translate business strategies into specific objectives/ scopes and roadmap, aligning efforts of the organizations with other stakeholders;
- Deliver new initiatives/solutions, implement usage initiatives targeting current and new merchant segments/ merchant behavior in the market trend on the execution of the business strategy;
- Manage resources, priority to assure that all requirements are supported in a cost-effective, timely manner, with a resulting high level of User satisfaction;
- Ensure the team provides the necessary solutions and support to internal stakeholder organizations including Business, Finance, QA, Merchant Care, Integration Force, Risk, and Legal.
Yêu cầu công việc
- 3+ year experience in positions related to product owner, technical business analyst, or software producer;
- Good documentation and presentation skills;
- Good commanding using UML 2.5;
- Good understanding of business model(s) of any fields;
- Data-driven, able to make use of either raw data, data charts/dashboards and funnels to get proper insights;
- Technical knowledge is a plus;
- Languages: native Vietnamese, fluent English.
Tại sao bạn sẽ yêu thích làm việc tại đây
We are passion with new technologies, not follow the old-track of outsourcing. We love our product and ready to sacrifice everything for it! You often argue with your boss? Don’t worry, here in M_Service, you will get salary increase if you win your boss in argument. We love objection!!! You hate company trip in hotel, resort? We only conquer difficult and hottest road in team building. Do you want to join?
What you will get:
- Competitive compensation package.
- Performance-based bonus.
- Insurance package.
- Chance to work with smart people with international experience.
Our benefits:
- Attractive compensation & benefits.
- 13th month salary bonus and yearly performance bonus.
- 14 paid days off per year
- Premium health care insurance
- Great allowances (lunch, parking, birthday, happy hours....)
- Salary review at least one time per year based on employee's performance and contribution.
- Outing/team-building activities (company trip , soccer sport, english club, running club,..).
- Other benefits as per stated in Vietnamese Labor Law
- Work with experienced & strong team.
- Friendly, dynamic & flexible working environments.
