Key Responsibilities

1. Installation, deployment & operation

- Remote installation and maintenance of servers which are part of Swisslog IT driven warehousing solutions

- Develop, run and maintain Ansible playbooks to ensure standardized, efficient and reliable installations according to Swisslog and customers’ demands.

- Administrate and maintain High Availability Clusters (VMware-, Linux-, or Windows-based) 

2. Support

Support customers in production to minimize downtime and improve efficiency. 
Eliminate bugs and open points in existing systems, or in systems that were put to production lately.

- Handling and root-cause analysing of incidents

-  Part of 24/7 server standby group
(Starting slow with day-shift and colleagues who are happy to help during onboarding!)

3. Maintenance

Regular and on-demand system health-checks

- Coordination of maintenance tasks and -window between Swisslog and customer

- Execution of previously defined maintenance task sequence

- Create maintenance report containing findings, interpretation, and recommendations.

-  Execute maintenance tasks according to scope definition with team/customer.

 4. Contribution

Taking part and contribute within department- and project-meetings.

-  A high level of contribution is expected, especially with regards to collaboration with internal and external customers

-  Actively contribute to the deliverables of the team.

-  Work close with the international teams in other regions.

-  Innovation is key within IT sector and recommendations for improvements are seriously appreciated.

5. Documentation

- Keep the documentation within the ITSS-aligned toolchain up to date.

- Create documentation containing information according to receiver (eg. Customer / IT-technician).

Job Requirement: 

 Microsoft Windows Server & -Client operating systems

                    Integrated tools and technologies (eg. storage spaces direct, Hyper-V,…)

                     Powershell

-  Linux:  Bash

•   VMWare

                  HA Clustering

                   VMWare CLI

 •   Being used to European working style (time difference, etc.) as Swisslog is a company containing Swiss-DNA

•   Ability to work on projects, do small or mid changes autonomously

•   Knowhow in supporting production systems

Educational / Professional Qualifications

Essential - at least 4 of the following:

•   Degree in computing or related subject

•   Microsoft Server- and Client Operating Systems

•   RedHat  Enterprise Linux Operating System

•   VMware ESXi hypervisors

•   Scripting on OS-command-line
(at least one of Bash / Powershell / VMware CLI)

•   Written and verbally fluent in English

 Desirable

•   Microsoft Azure

•   Hyper converged- / SAN- storage technologies

•   Ansible

•   Check_MK

•   Hewlett Packard Enterprise Products
(physical and virtual eg. iLo)

•   Reading/writing German ability is a plus.

Why You'll Love Working Here

Swisslog offers challenging work in a globally networked environment as well as competitive salary and social benefits. At Swisslog, every employee is valued and plays an important role in achieving our vision and goals. Everything we do revolves around our corporate values of competence, collaboration, commitment and clarity. To shape a successful future, we promote a culture of passion and innovation, and offer an environment where your talent can be nurtured.

Your Benefits 

• Full salary-based Insurance (included probation period);
• Onsite to Germany, Switzerland, Dubai, and other EU countries with additional benefits;
• Bonus: 13th month salary is guaranteed;
• Bonus: Different exchange rate (very attractive);
• Annual Health Check and Premium Health care for you plus your spouse or child;
• Mobile phone and monthly phone cost;
• 15 annual leaves per year;
• Team building twice a year and various activities;
• Presents on special occasions (Birthday, Christmas, New Year,..);
• Annual performance review and Salary review;
• Weekly team lunch/dinner, daily fruit, snack and drink;
• New office with some fun equipments (Boxing, gym, etc.)
• Free parking;
• Continuous training of Soft-skill/ technical courses;
• Mobility working devices (Laptop and additional 22" monitor, keyboard, mouse and headset);
• Flexible working hours with core working hours 9AM-6PM, including Remote working;
• And importantly, endurance care and support from other team members.